Frequently Asked Questions
Answers to the questions we hear most often about how Gravelly works, what it does, and what it doesn't do. If you can't find what you're looking for, our team is happy to help.
Getting Started
What exactly is Gravelly?
Gravelly is a data analysis and decision-support platform that uses AI-driven models to process market data and surface structured insights for investors. It is designed to help you interpret information more efficiently — it does not place trades or manage funds on your behalf.
Who is Gravelly built for?
Gravelly is built for individual investors who want institutional-style data analysis without needing to write code or build their own models. It's aimed at people who are comfortable making their own decisions but want better-organised information to support them.
Do I need any technical or financial background to use it?
No. The platform is designed so that outputs are presented in plain, readable formats. That said, Gravelly is a tool for informed decision-making, not a substitute for understanding the basics of the markets you're analysing.
How do I set up my account?
After signing up, you'll be guided through a short setup process to configure your preferences and the data sources you want to monitor. From there, the platform begins generating analysis based on your selections.
How It Works
What kind of data does Gravelly analyse?
The platform processes market and pricing data alongside other structured inputs to identify patterns and generate summaries. Exact data sources and configurations can vary depending on your account settings.
Does Gravelly give investment advice?
No. Gravelly provides analysis and decision-support information only. It is not a substitute for independent financial advice, and nothing produced by the platform should be interpreted as a recommendation to buy, sell, or hold any asset. Capital is always at risk.
Can Gravelly execute trades automatically?
No. Gravelly does not place orders, manage accounts, or interact with brokerage platforms on your behalf. All decisions and any resulting actions remain entirely with you.
How often is the analysis updated?
Update frequency depends on your plan and the data sources selected during setup. The platform is designed to keep insights current, but you should always confirm timeliness within your own account dashboard.
Plans & Billing
Is there a free trial?
Trial availability and terms are shown at sign-up and may change over time. Please check the current offer on our pricing or sign-up page for the most accurate details.
Can I cancel at any time?
Yes. You can manage or cancel your subscription from your account settings at any time. Specific notice periods or billing cycle terms are outlined in our Terms of Service.
What happens to my data if I cancel?
Your account data is handled according to our Privacy Policy. If you have questions about data retention after cancellation, please reach out through our contact page.
Risk & Support
Is my capital safe with Gravelly?
Gravelly does not hold, custody, or manage client funds. However, all investing carries risk, and the value of investments can go down as well as up. Any decisions you make using insights from the platform are made at your own discretion and risk.
How do I get help if I have an issue?
You can reach our team through the contact page, and we'll aim to respond as quickly as possible. Please include relevant details about your account and the issue so we can assist efficiently.